Strategic UX Research & Fractional CX Leadership
I help organizations create digital experiences that work— whether you're a mission-driven business, a growing company needing CX leadership, or a creative agency serving clients who need research expertise.
How I Can Help Your Business
Fractional CX Executive
For companies that need senior CX leadership without the full-time commitment.
I step into your organization as your part-time CX leader, providing strategic direction, team guidance, and hands-on execution. Perfect for scale-ups, funded startups, or established companies building out their customer experience function.
What you get:
Strategic CX roadmap and prioritization
Team leadership and mentorship
Stakeholder alignment and executive reporting
User research program development
CX metrics and measurement frameworks
Engagement: 10-15 hours/week | Typically 3-6 month commitments
Learn More | Let's Talk
UX Research Consulting
Project-based research that uncovers what your users actually need.
I conduct focused research initiatives that give you the insights to make confident product decisions. From usability testing to customer journey mapping, you get actionable recommendations—not just reports that sit on a shelf.
What you get:
User interviews and usability testing
Customer journey mapping
Competitive analysis
Heuristic evaluations
Prioritized recommendations with business impact
Travel Industry Specialty: I help travel companies optimize booking flows, reduce friction in complex journeys, and turn browsers into bookers. From tour operators to hotels to OTAs, I understand the unique psychology of travel purchase decisions.
Engagement: 4-8 week projects | Custom scoped to your needs
View Research Services | Book a Consultation
Education Digital Support
Behind-the-scenes digital operations so educators can focus on teaching.
I manage the technical complexity of learning management systems—setup, migrations, course organization, and faculty support—so your team can spend time with students, not struggling with technology.
What you get:
LMS administration and optimization
Course migrations and updates
Faculty training and support
Digital workflow improvement
Engagement: Ongoing support or project-based
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Why Work With Me?
✔ A Detail-Oriented Partner – My experience in research and transaction management means I handle complex processes with accuracy and efficiency.
✔ Tech-Savvy & Process-Driven – I leverage tools and workflows to streamline your work, whether it’s managing a real estate transaction or optimizing a digital product.
✔ Client-Centered Approach – Whether working with businesses or realtors, I prioritize your goals and your client’s needs at every stage.
Ready to Build Something Meaningful?
II'm not interested in working with everyone. I choose partnerships carefully—mission-driven businesses doing work that matters, agencies serving clients with purpose, companies building something bigger than profit.
If that's you, let's talk. 👉 Connect with us